E-Commerce Assistant

 

Responsibilities include:

• Uploading products to our website using  Celerant CRM and web manager, this includes procuring images, altering images when necessary and formatting specs using basic HTML
• Communication with Vendor reps to get each seasons brand information
• Fulfilling online orders with merchandise from our 5 store locations while being precise and mindful about inventory levels
• Carefully processing, gift-wrapping and shipping each order while communicating tracking information to each customer
• Providing excellent customer service to users, be it troubleshooting the website, taking a phone order, correcting an order and directing calls
• Perform various other duties as assigned by Ecommerce Director or Assistant

 

 

We are looking for someone who is:

Extremely detail oriented, proficient at multi-tasking, able to wear many hats and work in a fast paced environment. You must be very organized, take direction well and not be afraid to learn new skills. Stellar communication skills and problem solving with a calm and patient demeanor is a must.

 

Job Type: Full Time

 

Required education:

High school or equivalent

 

Required experience:

Customer service: 2+ years

Basic HTML

Basic Photoshop

Proficient in Microsoft Office Suite

Experience working on Apple products

Professional phone and customer service skills

Ability to manage your own time effectively and determine tasks to be done without being told

 

 

Preferred experience:

E-commerce experience a plus

Outdoor equipment knowledge a plus

A healthy dose of creativity

If you are interested please email me at [email protected]. I have attatched an application that is required to be filled out. A copy of your resume will also be required.

Employment Application